Our roles

Twelve AI Roles.
One Vetting Standard.

Grouped the way the work actually happens in a business. Every role is a person who has put AI live in a real company and passed the same five-step process. See how we vet.

Strategy and leadership Build and automate Revenue and customers Enable and run

Group 1 of 4

Strategy and leadership

Someone who owns the AI roadmap and decides what gets built first, so the business stops buying tools at random.

2 roles

Fractional Head of AI

Owns the AI roadmap and sits in the leadership meeting.

AI roadmapLeadership seatVendor calls
Typical first build

A 90-day AI roadmap and an owner dashboard of what is live, what it replaced, and what is next.

AI Product Manager

Scopes, prioritizes, and ships internal AI projects.

ScopingPrioritizationInternal tools
Typical first build

A ranked backlog of AI projects with the first one scoped, staffed, and in build.

Group 2 of 4

Build and automate

The people who put systems live in the tools the business already runs. Most first engagements start here.

3 roles, plus a dedicated team

AI Automation Builder

Workflow automation across the tools the business already runs.

WorkflowsZapier, Make, n8nCRM + inbox
Typical first build

Lead intake and follow-up, running in your CRM and inbox, with a weekly report.

AI Agent Developer

Custom agents that take actions, not just answer questions.

Agents that actIntakeHandoffs
Typical first build

An after-hours intake agent that books, routes, and hands off to a human when it should.

Data and Knowledge Engineer

Gets the company's data and documents into shape so AI can use them.

DocumentsClean dataRetrieval
Typical first build

Your SOPs, pricing, and job history searchable in one place, with answers that cite the source.

Dedicated Team

Not one role. A full development or AI implementation team, dedicated to your project.

Development teamAI implementation teamFrom a partner firm
Good fit when

The work is bigger than one person: a full system build, or AI rolled out across several departments.

Group 3 of 4

Revenue and customers

Specialists aimed at the parts of the business that touch customers and cash.

3 roles

Sales and Marketing AI Specialist

Lead handling, outreach, and content systems.

Lead handlingOutreachContent systems
Typical first build

Speed-to-lead: every inbound lead answered, qualified, and booked in minutes, not days.

Customer Support AI Specialist

Support deflection, ticket routing, and after-hours coverage.

DeflectionRoutingAfter-hours
Typical first build

A support assistant that answers the repeat questions and routes the rest to the right person.

Operations and Back Office AI Specialist

Finance, scheduling, reporting, and admin.

FinanceSchedulingReporting
Typical first build

Invoicing, collections reminders, and the Monday report, produced without a person doing it by hand.

Group 4 of 4

Enable and run

The roles that make what was built stick: adoption, model quality, measurement, and governance.

4 roles

AI Trainer and Enablement Lead

Gets the team actually using what was built.

Team adoptionPlaybooksOffice hours
Typical first build

A team playbook, role-by-role training, and weekly office hours until usage is habit.

LLM and Prompt Engineer

Model selection, prompt systems, and evaluation.

Model selectionPrompt systemsEvaluation
Typical first build

A prompt system with tests, so the output stays right when the model or the data changes.

AI Analyst

Measures what the systems are saving and producing.

MeasurementDashboardsSavings
Typical first build

A dashboard of hours saved, response times, and cost per system, refreshed weekly.

AI Security and Governance Specialist

Data handling, access, and vendor risk.

Data handlingAccessVendor risk
Typical first build

An AI usage policy, access review, and vendor checklist your insurer and your clients will accept.

Not sure which role?
That is the point of the call.

Most owners describe a bottleneck, not a job title. A practitioner takes 20 minutes to hear how the business runs and tells you which role, how many hours, and what the first build should be.

Hire an AI Expert

Free 20-minute scoping call. 14-day free trial. You pay us only if you hire.

What we hear on the call
"We lose leads because nobody follows up fast enough."Builder
"Quotes take two days and we are losing jobs."Builder
"Phones go unanswered after 5."Agent dev
"We bought three AI tools and nobody uses them."Trainer
"I do not know where to even start."Head of AI

Four engagement types

Four Ways to
Work With Us

The twelve roles sit under Run it and Hire it. Sometimes what you need is a team or a trainer instead. A practitioner tells you which on the scoping call, and we place all four.

01

Build it

A project with a team. A scoped system, delivered in milestones, built by people who have done it before.

Who delivers it
Partner firmsDev shopsSmall AI consultancies
Good fit when

You know what needs to be built and it is bigger than one person.

02

Run it

A fractional AI expert, part time or embedded in your business, who puts systems live and keeps them running.

Who delivers it
IndependentsBoutique consultancies
Good fit when

You want AI owned by someone, without a full-time hire yet.

03

Hire it

An AI employee, or an AI-enabled employee for a normal role. Candidates we screen on AI fluency, placed on your payroll.

Who delivers it
Screened candidatesFull or part time
Good fit when

The work is permanent and you want the person in the building.

04

Teach it

An AI trainer for your team. Not a course. Someone who gets your people using the tools you already pay for.

Who delivers it
Independent trainersTraining partners
Good fit when

You bought the tools and nobody uses them.

Not sure which you need? That is what the scoping call is for.

Bigger projects

Have a bigger project? We fill those too.

A full system build, a rollout across departments, or a program that runs for months. We scope it with you, then match a partner firm or put together a team of experts for it, at the budget you set.

Tell us about your project

Hire Your First AI Expert

A free 20-minute scoping call. Matched within 7 days. You pay us only if you hire.